<?xml version="1.0" encoding="UTF-8"?>
<faqCatalog xmlns="https://metrowastewm.com/schemas/faq/1.0"
  source="https://metrowastewm.com/faq.html"
  updated="2026-06-18"
  count="54">
  <publisher>
    <name>Metro Waste Solutions</name>
    <url>https://metrowastewm.com</url>
    <phone>+1-215-744-1700</phone>
    <email>Info@metrowastewm.com</email>
  </publisher>
  <description>Official FAQ feed for Metro Waste Solutions — commercial waste, roll-off dumpsters, recycling, and pricing in Philadelphia, PA and Pennsylvania.</description>
  <entries>
    <entry id="areas-philadelphia">
      <question>What areas do you serve around Philadelphia?</question>
      <answer>We provide commercial waste and roll-off service across Philadelphia and the surrounding region, including Lower Bucks County, Lower Montgomery County, Delaware County, and much of Pennsylvania statewide. If you are not sure whether we reach your location, call +1 215-744-1700 and our dispatch team will confirm coverage in under a minute.</answer>
      <category>Service Areas</category>
      <url>https://metrowastewm.com/faq.html#faq-areas-philadelphia</url>
    </entry>
    <entry id="areas-pennsylvania">
      <question>Do you serve all of Pennsylvania?</question>
      <answer>Yes. Metro Waste Solutions operates a Pennsylvania-wide service network with dedicated pages for 57+ cities. Visit our service areas map or call dispatch to confirm routing to your address.</answer>
      <category>Service Areas</category>
      <url>https://metrowastewm.com/faq.html#faq-areas-pennsylvania</url>
    </entry>
    <entry id="areas-bucks">
      <question>Do you service Bucks County?</question>
      <answer>Yes — Lower Bucks County is a core part of our daily routes, including Bensalem, Bristol, Levittown, and surrounding townships.</answer>
      <category>Service Areas</category>
      <url>https://metrowastewm.com/faq.html#faq-areas-bucks</url>
    </entry>
    <entry id="areas-montgomery">
      <question>Do you service Montgomery County?</question>
      <answer>Yes. We serve Lower Montgomery County communities and can set up recurring commercial collection or roll-off delivery depending on your project.</answer>
      <category>Service Areas</category>
      <url>https://metrowastewm.com/faq.html#faq-areas-montgomery</url>
    </entry>
    <entry id="areas-new-customer">
      <question>How do I confirm you serve my address before ordering?</question>
      <answer>Call +1 215-744-1700 with your street address and service type. Dispatch confirms coverage, container availability, and earliest delivery or pickup window — usually while you are still on the phone.</answer>
      <category>Service Areas</category>
      <url>https://metrowastewm.com/faq.html#faq-areas-new-customer</url>
    </entry>
    <entry id="areas-outside-philly">
      <question>Can contractors outside Philadelphia order roll-offs?</question>
      <answer>Absolutely. We work with builders and contractors across the metro and statewide. Share your jobsite address for a project quote and swap schedule.</answer>
      <category>Service Areas</category>
      <url>https://metrowastewm.com/faq.html#faq-areas-outside-philly</url>
    </entry>
    <entry id="rolloff-sizes">
      <question>What size roll-off dumpsters do you offer?</question>
      <answer>We carry 10, 20, 30, and 40 cubic yard roll-off containers. Smaller sizes suit cleanouts and tight sites; 30 and 40 yard boxes handle construction debris and high-volume commercial work. Read our roll-off size guide for details.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-sizes</url>
    </entry>
    <entry id="rolloff-delivery-speed">
      <question>How quickly can you deliver a dumpster?</question>
      <answer>Delivery depends on size, location, and current schedule, but our dispatch runs 24/7. Call early in the day for the best chance at same-day or next-day placement.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-delivery-speed</url>
    </entry>
    <entry id="rolloff-allowed">
      <question>What can I put in a roll-off container?</question>
      <answer>General construction debris, wood, drywall, cardboard, furniture, roofing tear-off, and most non-hazardous commercial waste are fine. Hazardous materials, liquids, tires, and certain electronics are restricted — ask before you load.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-allowed</url>
    </entry>
    <entry id="rolloff-prohibited">
      <question>What can&apos;t go in the dumpster?</question>
      <answer>Keep out hazardous waste, paint, solvents, oils, batteries, tires, appliances with refrigerants, and medical or chemical waste. We can point you to proper disposal options.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-prohibited</url>
    </entry>
    <entry id="rolloff-swap">
      <question>What is a container swap or dump and return?</question>
      <answer>When your roll-off fills up, we haul it to be emptied and return it to the same spot so work continues without interruption. Call dispatch when you are ready for a swap.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-swap</url>
    </entry>
    <entry id="rolloff-permit">
      <question>Do I need a permit for a dumpster on the street?</question>
      <answer>Private property placement usually needs no permit. If the box must sit on a public street or sidewalk, your municipality may require one. We advise on local requirements before delivery.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-permit</url>
    </entry>
    <entry id="rolloff-clearance">
      <question>How much space is needed for roll-off delivery?</question>
      <answer>Plan for roughly 60 feet of straight clearance, adequate overhead clearance, and a level surface. Tell us about gates, low wires, or tight alleys and we will confirm fit.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-clearance</url>
    </entry>
    <entry id="rolloff-weight">
      <question>Is there a weight limit on roll-off loads?</question>
      <answer>Yes. Each container size has a practical weight limit based on material density. Heavy loads like concrete, dirt, or roofing may require a smaller box or multiple swaps — we quote accordingly.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-weight</url>
    </entry>
    <entry id="rolloff-multiple">
      <question>Can I rent multiple roll-offs on one jobsite?</question>
      <answer>Yes. Active construction and demolition sites often run two or more boxes for separated material streams. We coordinate placement and swap timing with your superintendent.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-multiple</url>
    </entry>
    <entry id="rolloff-rental-period">
      <question>How long can I keep a roll-off on site?</question>
      <answer>Standard rental periods vary by project type and location. Extensions are available — call dispatch before your included days expire to avoid unnecessary pull fees.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-rental-period</url>
    </entry>
    <entry id="rolloff-cd">
      <question>Can you handle construction and demolition debris?</question>
      <answer>Yes. Roll-offs and open-top boxes are built for C&amp;D material, demolition waste, and jobsite cleanups. We swap containers as your project progresses.</answer>
      <category>Roll-Off Dumpsters</category>
      <url>https://metrowastewm.com/faq.html#faq-rolloff-cd</url>
    </entry>
    <entry id="commercial-recurring">
      <question>Do you handle commercial waste collection on a recurring schedule?</question>
      <answer>Yes. We set up front-load and rear-load collection on schedules that fit your business — from a few pickups a week to daily service. Container size and frequency are matched to your waste stream.</answer>
      <category>Commercial Collection</category>
      <url>https://metrowastewm.com/faq.html#faq-commercial-recurring</url>
    </entry>
    <entry id="commercial-front-rear">
      <question>What is the difference between front-load and rear-load service?</question>
      <answer>Front-load (FEL) containers are emptied from the front of the truck and suit most storefronts and pad sites. Rear-load (REL) containers work well in alleys and tighter access points. We recommend the best fit for your layout.</answer>
      <category>Commercial Collection</category>
      <url>https://metrowastewm.com/faq.html#faq-commercial-front-rear</url>
    </entry>
    <entry id="commercial-container-sizes">
      <question>What commercial container sizes are available?</question>
      <answer>Common front-load sizes include 2, 4, 6, and 8 cubic yards. Larger open-top and roll-off boxes handle bulk cleanouts. We size containers so you are not over- or under-serviced.</answer>
      <category>Commercial Collection</category>
      <url>https://metrowastewm.com/faq.html#faq-commercial-container-sizes</url>
    </entry>
    <entry id="commercial-after-hours">
      <question>Do you offer after-hours or overnight pickup?</question>
      <answer>Our dispatch operates 24 hours, making us a strong fit for restaurants, warehouses, and facilities that need night-time service. Share your access window and we schedule around your operation.</answer>
      <category>Commercial Collection</category>
      <url>https://metrowastewm.com/faq.html#faq-commercial-after-hours</url>
    </entry>
    <entry id="commercial-cleanouts">
      <question>Do you provide commercial cleanout services?</question>
      <answer>Yes — offices, warehouses, retail, and property turnovers. We supply the right container and hauling support to clear the space efficiently.</answer>
      <category>Commercial Collection</category>
      <url>https://metrowastewm.com/faq.html#faq-commercial-cleanouts</url>
    </entry>
    <entry id="commercial-small-business">
      <question>Do you service small businesses and large accounts?</question>
      <answer>Yes. From a single dumpster for a storefront to multi-container programs for large facilities, we scale service to the account.</answer>
      <category>Commercial Collection</category>
      <url>https://metrowastewm.com/faq.html#faq-commercial-small-business</url>
    </entry>
    <entry id="commercial-start">
      <question>How do I start recurring commercial service?</question>
      <answer>Call +1 215-744-1700 or submit the request service form with your address, business type, and estimated volume. We respond with container options, frequency, and pricing.</answer>
      <category>Commercial Collection</category>
      <url>https://metrowastewm.com/faq.html#faq-commercial-start</url>
    </entry>
    <entry id="recycling-general">
      <question>Do you offer commercial recycling services?</question>
      <answer>Yes. We provide commercial recycling alongside waste collection and operate transfer and sorting so recoverable material is diverted where possible. Ask about cardboard, paper, and commingled programs.</answer>
      <category>Recycling</category>
      <url>https://metrowastewm.com/faq.html#faq-recycling-general</url>
    </entry>
    <entry id="recycling-cardboard">
      <question>Can you pick up OCC cardboard bales?</question>
      <answer>Yes. Our OCC bale and recycling collection starts at a $150 minimum per stop plus $25 per bale. See OCC bale recycling for published rates.</answer>
      <category>Recycling</category>
      <url>https://metrowastewm.com/faq.html#faq-recycling-cardboard</url>
    </entry>
    <entry id="recycling-loose">
      <question>Do you collect loose cardboard without a baler?</question>
      <answer>Yes. Retail, warehouse, and restaurant accounts can set up loose cardboard pickup paired with trash service at a lower incremental cost than hauling it as waste.</answer>
      <category>Recycling</category>
      <url>https://metrowastewm.com/faq.html#faq-recycling-loose</url>
    </entry>
    <entry id="recycling-commingled">
      <question>Do you offer commingled recycling?</question>
      <answer>We help businesses set up commingled streams where routing allows. Call with your material mix and volume for program options.</answer>
      <category>Recycling</category>
      <url>https://metrowastewm.com/faq.html#faq-recycling-commingled</url>
    </entry>
    <entry id="recycling-restaurant">
      <question>Can restaurants recycle grease and cardboard together?</question>
      <answer>Cardboard and packaging recycling is common for restaurants. Grease and food waste require separate handling — we guide you on what can be combined on your route.</answer>
      <category>Recycling</category>
      <url>https://metrowastewm.com/faq.html#faq-recycling-restaurant</url>
    </entry>
    <entry id="pricing-how">
      <question>How is commercial waste pricing determined?</question>
      <answer>Pricing depends on container size, service frequency, material type, weight, and location. We provide clear, no-obligation quotes up front. Call +1 215-744-1700 or request a quote online.</answer>
      <category>Pricing &amp; Billing</category>
      <url>https://metrowastewm.com/faq.html#faq-pricing-how</url>
    </entry>
    <entry id="pricing-office">
      <question>How much does office building waste service cost?</question>
      <answer>Office buildings often start around $120/month depending on container size and pickup frequency. Final pricing reflects your actual volume and site access.</answer>
      <category>Pricing &amp; Billing</category>
      <url>https://metrowastewm.com/faq.html#faq-pricing-office</url>
    </entry>
    <entry id="pricing-restaurant">
      <question>How much does restaurant waste service cost?</question>
      <answer>Small take-out restaurants typically start around $150/month for a 2-yard front-load container with weekly pickup. Full-service and high-volume sites are quoted individually.</answer>
      <category>Pricing &amp; Billing</category>
      <url>https://metrowastewm.com/faq.html#faq-pricing-restaurant</url>
    </entry>
    <entry id="pricing-apartment">
      <question>What does apartment community trash service cost?</question>
      <answer>Apartment communities often start around $180/month based on unit count, container size, and pickup frequency. Properties with 100+ units may benefit from compactor programs.</answer>
      <category>Pricing &amp; Billing</category>
      <url>https://metrowastewm.com/faq.html#faq-pricing-apartment</url>
    </entry>
    <entry id="pricing-contractor">
      <question>Do you offer contractor roll-off pricing?</question>
      <answer>Yes. Our contractor pricing program bundles multiple swaps on active jobsites for volume rates and priority dispatch. Visit our contractor pricing program for details.</answer>
      <category>Pricing &amp; Billing</category>
      <url>https://metrowastewm.com/faq.html#faq-pricing-contractor</url>
    </entry>
    <entry id="pricing-no-hidden">
      <question>Are there hidden fees on my invoice?</question>
      <answer>We quote transparently. Overweight loads, extended rental, prohibited materials, or special access can add charges — we explain these before service starts.</answer>
      <category>Pricing &amp; Billing</category>
      <url>https://metrowastewm.com/faq.html#faq-pricing-no-hidden</url>
    </entry>
    <entry id="compactors-yes">
      <question>Do you provide waste compactors?</question>
      <answer>Yes — self-contained and stationary compactors for high or wet waste volume. Compactors reduce pickup frequency and hauling costs. We assess your site and recommend the right unit.</answer>
      <category>Compactors &amp; Equipment</category>
      <url>https://metrowastewm.com/faq.html#faq-compactors-yes</url>
    </entry>
    <entry id="compactors-who">
      <question>Who benefits most from a compactor?</question>
      <answer>Properties with 100+ apartment units, large retail centers, or 50,000+ SF warehouses often see the best return. We perform site evaluations before recommending installation.</answer>
      <category>Compactors &amp; Equipment</category>
      <url>https://metrowastewm.com/faq.html#faq-compactors-who</url>
    </entry>
    <entry id="compactors-maintenance">
      <question>Do you maintain compactor equipment?</question>
      <answer>Compactor programs include haul coordination and can include maintenance depending on your agreement. Ask about full-service compactor packages during your quote.</answer>
      <category>Compactors &amp; Equipment</category>
      <url>https://metrowastewm.com/faq.html#faq-compactors-maintenance</url>
    </entry>
    <entry id="industry-restaurants">
      <question>Do you specialize in restaurant waste collection?</question>
      <answer>Yes. We serve pizza shops, delis, take-out, fast food, and full-service restaurants with schedules that match kitchen hours, plus cardboard recycling options.</answer>
      <category>Industries We Serve</category>
      <url>https://metrowastewm.com/faq.html#faq-industry-restaurants</url>
    </entry>
    <entry id="industry-property-managers">
      <question>Do you work with property managers and HOAs?</question>
      <answer>Yes. Our property manager program supports multi-site portfolios, tenant turnovers, and consistent billing. See our property manager program.</answer>
      <category>Industries We Serve</category>
      <url>https://metrowastewm.com/faq.html#faq-industry-property-managers</url>
    </entry>
    <entry id="industry-retail">
      <question>Do you service retail stores and shopping centers?</question>
      <answer>Yes — from single storefronts to strip centers. We handle trash, cardboard, and bulk cleanouts during remodels or lease changes.</answer>
      <category>Industries We Serve</category>
      <url>https://metrowastewm.com/faq.html#faq-industry-retail</url>
    </entry>
    <entry id="industry-warehouses">
      <question>Can you handle warehouse and industrial waste?</question>
      <answer>Yes. High-volume sites use front-load containers, compactors, OCC bale programs, and walking-floor trailers for large material moves.</answer>
      <category>Industries We Serve</category>
      <url>https://metrowastewm.com/faq.html#faq-industry-warehouses</url>
    </entry>
    <entry id="industry-healthcare">
      <question>Do you collect waste from medical or dental offices?</question>
      <answer>We handle non-regulated office waste and general commercial trash. Regulated medical waste requires a licensed medical waste hauler — we can refer trusted partners.</answer>
      <category>Industries We Serve</category>
      <url>https://metrowastewm.com/faq.html#faq-industry-healthcare</url>
    </entry>
    <entry id="specialty-bulk">
      <question>Do you offer bulk item removal?</question>
      <answer>Yes. Bulk item removal starts at a $175 minimum plus $35 per item. See bulk item removal for published rates and examples.</answer>
      <category>Specialty Services</category>
      <url>https://metrowastewm.com/faq.html#faq-specialty-bulk</url>
    </entry>
    <entry id="specialty-trailers">
      <question>Do you provide walking floor or tipper trailers?</question>
      <answer>Yes. Commercial roofing and large commercial projects can use tipper and walking floor trailer service at $2,500 per trailer including up to 20 tons. Details on our trailer services page.</answer>
      <category>Specialty Services</category>
      <url>https://metrowastewm.com/faq.html#faq-specialty-trailers</url>
    </entry>
    <entry id="specialty-transfer">
      <question>Do you operate a transfer station?</question>
      <answer>Yes. Our transfer and sorting operations support reliable routing and material recovery for commercial accounts across the region.</answer>
      <category>Specialty Services</category>
      <url>https://metrowastewm.com/faq.html#faq-specialty-transfer</url>
    </entry>
    <entry id="specialty-trucking">
      <question>Do you offer trucking and walking-floor hauling?</question>
      <answer>Yes. In addition to container service, we provide walking-floor and tipper trailer hauling for high-volume commercial and roofing projects.</answer>
      <category>Specialty Services</category>
      <url>https://metrowastewm.com/faq.html#faq-specialty-trucking</url>
    </entry>
    <entry id="company-local">
      <question>Are you locally owned?</question>
      <answer>Yes. Metro Waste Solutions is locally owned and operated in Philadelphia with hands-on leadership and a fleet serving surrounding counties.</answer>
      <category>Company &amp; Support</category>
      <url>https://metrowastewm.com/faq.html#faq-company-local</url>
    </entry>
    <entry id="company-fleet">
      <question>How large is your fleet?</question>
      <answer>We run 27 trucks and maintain over 1,000 containers, keeping routes reliable and response times fast for new and existing accounts.</answer>
      <category>Company &amp; Support</category>
      <url>https://metrowastewm.com/faq.html#faq-company-fleet</url>
    </entry>
    <entry id="company-hours">
      <question>What are your office and dispatch hours?</question>
      <answer>Office hours are Monday through Friday, 9 AM to 5 PM. Dispatch and service coordination run 24 hours a day, seven days a week.</answer>
      <category>Company &amp; Support</category>
      <url>https://metrowastewm.com/faq.html#faq-company-hours</url>
    </entry>
    <entry id="company-quote">
      <question>How do I get a quote?</question>
      <answer>Call +1 215-744-1700 or use the request service form. Share your location, service type, and volume — we respond with options and pricing.</answer>
      <category>Company &amp; Support</category>
      <url>https://metrowastewm.com/faq.html#faq-company-quote</url>
    </entry>
    <entry id="company-emergency">
      <question>Can I call dispatch for an urgent pickup or swap?</question>
      <answer>Yes. Dispatch is available 24/7 for urgent swaps, overflow situations, and schedule changes. Save +1 215-744-1700 for your account team.</answer>
      <category>Company &amp; Support</category>
      <url>https://metrowastewm.com/faq.html#faq-company-emergency</url>
    </entry>
    <entry id="company-billing">
      <question>How does billing work for commercial accounts?</question>
      <answer>Most accounts receive monthly invoices based on agreed service frequency and container size. Multi-site property managers can arrange consolidated billing.</answer>
      <category>Company &amp; Support</category>
      <url>https://metrowastewm.com/faq.html#faq-company-billing</url>
    </entry>
    <entry id="company-switch">
      <question>Can I switch from my current waste hauler to Metro Waste?</question>
      <answer>Yes. We handle container delivery, schedule setup, and coordinate timing so there is no gap in service. Many accounts switch when contracts renew.</answer>
      <category>Company &amp; Support</category>
      <url>https://metrowastewm.com/faq.html#faq-company-switch</url>
    </entry>
  </entries>
</faqCatalog>
